We take the protection of customer data very seriously. This document outlines which companies we partner with, what data we send, and why we send it. We require all our partners to have up-to-date security certifications to ensure that customer data is not compromised.
Intercom
Reason for sending data
We use Intercom for communicating with customers.
Why we chose them
Intercom is trusted by the largest companies, including Microsoft, Notion, Udemy and many others. They provide high-quality support systems allowing us to communicate more effectively with customers.
Example of information sent from TimeNavi
Email Address, Full Name, Number of activities in TimeNavi, Number of calendars.
Security Certifications
SOC 2, HIPAA, ISO27001
Sentry
Reason for sending data
We use Sentry for reporting errors in TimeNavi so that we can fix them as quickly as possible.
Why we chose them
Sentry is the best in their industry for error maintenance and keeps very strong security practices.
Example of information sent from TimeNavi
User ID, Email Address, Point of application where the error was experienced.
Security Certifications
SOC 2, HIPAA
Stripe
Reason for sending data
We use Stripe for payment processing and handling
Why we chose them
Stripe provides secure, up-to-date payment processing and is the leading payment processing provider trusted by Shopify, Google, Notion, Amazon and others.
Example of information sent from TimeNavi
User ID, email address, subscription data. Stripe also collects card data when you make a purchase, which we never store or process.
Security Certifications
SOC 2, ISO27001
MixPanel
Reason for sending data
We use MixPanel for analytics. We have charts in MixPanel that help us understand how users use TimeNavi so that we can improve it.
Why we chose them
MixPanel provides clearly understandable charts that help us make TimeNavi better and is SOC 2 (type II) certified so that they can keep behavioural data safe.
Example of information sent from TimeNavi
Behavioural data about your usage of TimeNavi, e.g. what features you have used and how you use them, what country you are from
Security Certifications
SOC 2
Amazon Web Services
Reason for sending data
We use Amazon Web Services for our technology infrastructure, including our database.
Why we chose them
AWS is a leading cloud infrastructure provider
Example of information sent from TimeNavi
All user information created in TimeNavi, calendar data (used to sync calendar events when analyzing data)
Security Certifications
SOC 2, ISO27001
Microsoft
Reason for sending data
We use Microsoft Azure for some of our technology infrastructure and the Microsoft Calendar integration with TimeNavi.
Why we chose them
Microsoft Azure is a leading cloud infrastructure provider. Microsoft Calendar is a popular calendar solution for many teams and organizations.
Example of information sent from TimeNavi
All user information created in TimeNavi, calendar data (used to sync calendar events when analyzing data)
Security Certifications
SOC 2, ISO27001
Reason for sending data
We use Google for some of our technology infrastructure and the Google Calendar integration with TimeNavi.
Why we chose them
All user information created in TimeNavi, calendar data (used to sync calendar events when analyzing data)
Example of information sent from TimeNavi
All user information created in TimeNavi, calendar data (used to sync calendar events when analyzing data)
Security Certifications
SOC 2, ISO27001
More Information
If you need more information about how we manage customer data, please email team@timenavi.com, and we will be happy to provide further information via email or set up a call.